After the sale of equipment, It is the responsibility of Winelight Analytical Systems Limited’s service department to provide after-sales support. This often starts with the installation & commissioning of equipment at the customer’s site. Our factory-trained engineers guarantee full working & set up of the equipment. We usually recommend this service to achieve full customer satisfaction
Maintenance (Contract)
The importance of maintenance cannot be over-emphasized. That is why our service team at Winelight urges all our customers to sign maintenance contracts Not only does this reduce the cost of repairs but it also reduces the rate of changing spare parts which would inevitably wear and tear over time. The intervals between maintenance visits vary from annually to quarterly and depend on customer usage. For more information on our service contracts, please email service@winelightanalytical.com
Maintenance (Call)
The importance of maintenance cannot be over-emphasized That is why our service team at Winelight urges all our customers to sign maintenance contracts Not only does this reduce the cost of repair but it also reduces the rate of changing spare parts which would inevitably wear and tear over time. The intervals between maintenance visits vary from annually to quarterly and depend on customer usage For more information on our service contracts, please email service@winelightanlytical.com
New Product Information
Winelight Analytical Systems Ltd takes pride in its team of factory-trained service engineers and sales representatives who are all well equipped to provide information on products of brands that we proudly represent both already in the market and those yet to be released. This helps our customers make better decisions about what product they would be purchasing. We also advice, on request, what is best suited to their application and/or industry.
User Training
We offer, on request, user training to our customers. Our team of factory-trained engineers guarantees the user a better understanding of how the equipment works and also the underlying principles on which the equipment was built. This always proves essential in helping the user/customer get more out of his/her equipment.
Spares
It is part of our after-sales support to provide extra spare parts for our customers.
